Technology plays a crucial role in the smooth operation of your business, regardless of the industry you are in. Even the most old-fashioned business owners have accepted that they need to utilize technological innovations to keep up with the competition and deliver the best service to their clients.
Indeed, technology contributes to almost all aspects of operating a business. However, to this day, many companies are still not maximizing the benefits that technology can give, particularly in onboarding and offboarding.
How Technology Helps with Onboarding and Offboarding
It is common for employees to come and go in any job position. A smooth offboarding process makes it possible to part ways amicably. In addition, you must have a quick onboarding process for new hires. This process ensures continued productivity and minimizes disruption of the overall workflow. Technology can do wonders to expedite both of these processes and make the adjustments easier.
The Onboarding Process
Before new hires can get started in their new position in the company, they usually need to spend a lot of time filling out forms for HR, getting to know their new co-workers, and undergoing training for the new job. These are all essential parts of the onboarding process. Technology makes these processes much more efficient.
Many companies today still require new hires to come in before their official first day of work to fill out piles of HR forms, many of which are highly repetitive. This antiquated step is quite surprising when you think of how easy it can be to put these forms online and have the new hires fill them out at their convenience. They can do it on their computers or mobile devices, and the auto-fill feature will also let them finish much faster.
In between starting a new job and adjusting to a new work environment, a new employee already has more than enough to handle for the first day at work. Introductions are part of the process, but you can’t expect a new hire to remember all the names and faces of their co-workers in just one go. Most companies now prefer digital introductions.
Instead of everyone accosting a new employee by saying hi and introducing themselves personally, they can record a short video introduction instead. The new employee can watch these videos before their first day to get an idea of who they will be working with. You can read our hybrid workforce blog post to brush up on how to keep your team connected in the ongoing digital environment.
Online training has many advantages over traditional classroom training for new employees and employers. Trainees have unique learning curves, and when they are placed together in one group, most will not get the maximum benefits of the training. While some may want to move more quickly, others may choose to review the previous topics before moving on.
Online training allows everyone to learn at their own pace and style. This choice is why it is recommended that employers take advantage of technology to give new hires the best experience of this part of the onboarding process.
The Offboarding Process
When an employee retires, resigns, or is terminated, procedures need to be followed to ensure that the business and the workflow are not affected.
Many companies handle offboarding manually, like by sending emails and making phone calls. But in some cases, this can be risky if the organization is not very strict in implementing policies. A departing employee may still have access to company accounts or keep confidential documents for illicit purposes. Especially if they feel they were unfairly terminated.
The only way to circumvent all these problems is by being extremely thorough in your procedure. There is a long list of things to take care of when an employee leaves, and you must check your list carefully. All keys and access cards must be decommissioned and accounted for. All company property, like laptops and mobile phones, must be returned. The salary system must be updated so that the former employee will no longer receive wages after their last day at work.
If you do all the to-dos manually, some things might be missed. Fortunately, you don’t have to worry about that if you opt for an offboarding process. Automating the process will ensure accuracy and consistency. It will also help with compliance and all the legal requirements you must meet.
Enjoy Onboarding and Offboarding with the Right MSP
If you want to enjoy the benefits of having an onboarding and offboarding process, your Managed Service Provider can take care of it. Reach out to us if this is a process that we can help you with.